Frequently Asked Questions

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We cover the furthest southwest corner in Wisconsin, which would be Crawford, Grant, Iowa, & Lafayette Counties.

Any families who are going through financial hardship due to unforeseen circumstances & reside in Crawford, Grant, Iowa, & Lafayette Counties in Wisconsin.

Our application process opens on October 1st of every year & ends November 1st.

We ask that those who are approved, & receive from our program, not abuse the program by selling gifted items as our organization runs solely on donations. Those who abuse the program may be denied approval for assistance in future years.

Yes, everyone who applies will receive an email from the organization letting them know if they were approved or denied.

We cannot promise any specific gifts for any child as we are run on donations for all gifts given.  We do try to our best ability to give at least one (1) gift on each child's wish list, but it is all dependent on what we received in donations.  Asking for specific items does not mean that your child will be guaranteed to receive that item, if your application is approved. The more detailed the interests on the application, the more likely we are to be able to match the child with gifts they will enjoy.

Once your application has been approved, our designated team will begin to pick out gifts for your child according to their listed likes & wish list. All gifts will be wrapped with gift tags labeled with only your child's first name a week or two before Christmas. Gifts can either be delivered or picked up at scheduled times. For all delivered gifts, an adult must be present to receive.

When we get ready to start making deliveries, one of our volunteers will contact you at the number on your application to make sure an adult will be present at the time of delivery. Deliveries are made on the weekends, a week or two before Christmas.

There will be an announcement made with the dates & time slots available, along with the pick up location, for those who wish to directly pick up their gifts from us instead of having them delivered. Pick-ups will be the same days as the gift deliveries, which would be on a weekend a week or two before Christmas.

We collect monetary and gift donations year-round to build up our inventory. If you are interested in donating, please contact us for more information on how & what you can donate!